What is the purpose of freight audit in MercuryGate?

The purpose of freight audit in MercuryGate is primarily to ensure accurate billing and identify discrepancies. This process involves reviewing freight invoices and comparing them against the agreed-upon rates and terms in shipping contracts. By conducting a thorough audit, businesses can catch billing errors, such as overcharges or discrepancies in service levels, which can help manage costs effectively. Ensuring accuracy in billing is essential to maintain financial integrity and optimize transportation spending. It also promotes trust with carriers and vendors, as discrepancies can be addressed in a timely manner, leading to better relationships and service levels.

Other options, while relevant to different aspects of business operations, do not focus on the core function of freight auditing. For example, enhancing marketing strategies is unrelated to the audit process; monitoring employee performance pertains to human resource functions; and streamlining customer service interactions focuses on customer relations rather than financial accuracy in freight management.